Refund & Return
At FlexiFitters.com, we’re committed to providing you with a seamless and enjoyable shopping experience. We understand that sometimes, a product may not meet your expectations, and we’re here to assist you with our hassle-free Refund & Exchange Policy.
Easy Returns & Exchanges
We offer a 5-day easy return and exchange policy to ensure your satisfaction with every purchase. If you’re not completely happy with your order, you can initiate a return or exchange within 5 days of receiving your items.
Return Process
- Contact Us: Reach out to our customer support team via email or phone within 5 days of delivery to request a return.
- Pack Your Items: Ensure the product is in its original condition, unused, and with all tags intact. Carefully pack the items securely.
- Send to Our Warehouse: Ship the parcel back to our designated warehouse. Please note that the customer is responsible for the return shipping costs.
- Refund or Exchange: Once we receive and inspect the returned items, we will process your refund or exchange within 3-5 working days.
Refund Details
- In the case of a refund, a nominal delivery charge of Rupees 200 will be deducted from the total invoice.
Exchange Details
- If you wish to exchange a product, you will need to cover the delivery charges for the new item.
- If the exchanged product costs more than the original purchase, you will be required to pay the price difference.
Condition of Returns
We accept returns and refunds only if the products are in their original condition, unused, and with all tags attached. We reserve the right to reject any return that does not meet these criteria.
At FlexiFitters.com, we are dedicated to ensuring your satisfaction with every purchase. Our customer support team is ready to assist you throughout the return and exchange process, making it as smooth as possible.
If you have any questions or require further assistance, please don’t hesitate to reach out to us. Your happiness is our priority.
Thank you for choosing FlexiFitters.com for your online shopping needs.